Privacy Policy

Last updated: 21 September 2026

Automatic Driving Lessons Near Me respects your privacy and is committed to protecting your personal information.

In this Privacy Policy, we means Automatic Driving Lessons Near Me.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, enquire about driving lessons, book our services, work with us as a driving instructor, or use our instructor mobile application and related systems.

1. Who We Are

Automatic Driving Lessons Near Me provides driving lessons and related driving tuition services in Birmingham and surrounding areas.

Business Name: Automatic Driving Lessons Near Me

Website: automaticdrivinglessonsnearme.co.uk

Email: info@automaticdrivinglessonsnearme.co.uk

Phone: +44 7944 639 858

Address: 366 Kings Rd, Kingstanding, Birmingham B44 0UL, United Kingdom

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us using the details above.

2. Personal Information We Collect

The information we collect depends on how you interact with our website, services, instructors, administration system, and mobile application.

Learner and Customer Information

When you contact us, submit an enquiry, request driving lessons, or book our services, we may collect:

• Full name
• Phone number
• Alternative phone number
• Email address
• Home address
• Pickup address
• Lesson address
• Area
• City
• Postcode
• Age range
• Driving experience
• Previous driving lesson information
• Preferred lesson days
• Preferred lesson times
• Preferred transmission type
• Driving test booking status
• Driving test date
• Driving test information
• Pickup location
• Course preferences
• Lesson preferences
• Special requirements that you choose to provide
• Source of your enquiry
• Advertising campaign information where applicable
• Lead status
• Lead priority
• Contact history
• Follow-up history
• Lesson information
• Notes relating to your enquiry, lessons, booking, or communication with us

Driving Instructor Information

When an instructor works with us, applies to work with us, or uses our instructor systems, we may collect:

• Full name
• Email address
• Phone number
• ADI number
• PDI number
• Instructor or licence type where applicable
• Driving instruction experience
• Transmission type
• Vehicle information
• Languages spoken
• Areas covered
• Postcodes covered
• Instructor status
• Performance information
• Lead information
• Lead conversion information
• Response information
• Optional profile image
• Account login information
• Authentication information
• Account activity relating to our services

3. Information Processed Through the Instructor Mobile Application

Our instructor mobile application allows authorised instructors to manage information required for providing and administering driving lessons.

The application may process:

• Instructor account information
• Instructor profile information
• Authentication information
• Login session information
• Assigned learner leads
• Learner contact information
• Lead status information
• Lesson information
• Follow-up information
• Learner preferences
• Test information
• Pickup information
• Special requirements
• Instructor notes
• Lead notes
• Lesson notes
• Follow-up records
• Other information necessary to manage assigned learners and driving lessons

The instructor mobile application does not currently request access to the device camera, microphone, contacts, or precise GPS location.

4. Authentication and Session Information

When an authorised instructor signs in to the instructor application, authentication and session information is used to verify the instructor and protect access to the application.

Authentication sessions may include:

• Account identification information
• Secure authentication tokens
• Session expiry information
• Login and logout activity
• Security information necessary to protect an account

Authentication information is used to prevent unauthorised access to instructor accounts and learner information.

5. How We Collect Personal Information

We may collect personal information:

• Directly from you through our website
• Through enquiry forms
• Through booking forms
• When you contact us by telephone
• When you contact us by email
• When you contact us through WhatsApp
• Through other communication channels
• When you enquire about driving lessons
• When you book driving lessons
• When an instructor communicates with you
• When authorised staff enter or update information in our administration system
• When an instructor enters or updates information in the instructor application
• When administrators assign a learner to an instructor
• Through advertising platforms where you have submitted an enquiry
• Through lead generation services where you have asked to be contacted
• Through basic technical information generated when our website or services are used

Where information is provided through an advertising platform, enquiry service, or another authorised source, we use it for the purpose for which it was provided and in accordance with applicable data protection requirements.

6. How We Use Personal Information

We may use personal information to:

• Respond to driving lesson enquiries
• Contact potential learners
• Arrange driving lessons
• Manage driving lesson bookings
• Provide driving tuition services
• Match learners with appropriate instructors
• Assign learners to instructors
• Allow instructors to contact assigned learners
• Manage lesson schedules
• Record lesson information
• Manage follow-ups
• Track lead progress
• Update lead status
• Manage learner relationships
• Manage instructor accounts
• Authenticate instructors
• Manage instructor access to our systems
• Manage instructor applications
• Verify instructor information
• Provide customer support
• Provide instructor support
• Maintain service records
• Maintain administrative records
• Improve our services
• Improve customer service
• Protect our systems
• Prevent unauthorised access
• Investigate misuse or security incidents
• Meet legal obligations
• Meet regulatory obligations
• Meet accounting requirements
• Meet administrative requirements
• Send service-related communications
• Send marketing communications where permitted by law

We do not sell personal information to advertisers.

7. Our Lawful Bases for Processing Personal Information

Depending on the circumstances, we may process personal information using one or more lawful bases under applicable UK data protection law.

Contract

We may process personal information when it is necessary to provide driving lessons or another service you have requested.

This can also include taking necessary steps before providing a service or entering into an agreement.

Legitimate Interests

We may process personal information where it is necessary for the reasonable operation of our business.

Our legitimate interests may include:

• Responding to enquiries
• Managing leads
• Assigning learners to instructors
• Managing lessons
• Managing instructors
• Providing customer service
• Maintaining business records
• Improving our services
• Protecting our systems
• Preventing misuse and fraud

We consider the impact of this processing on individuals and aim to ensure that our legitimate interests do not override your rights and freedoms.

Legal Obligation

We may process or retain certain information where necessary to comply with legal, regulatory, accounting, tax, or other applicable requirements.

Consent

Where consent is required, we will request your consent before processing the relevant information.

Where processing is based on consent, you may withdraw your consent where applicable.

8. Special or Sensitive Personal Information

A learner may voluntarily provide information about:

• A disability
• A medical consideration
• A learning requirement
• An accessibility requirement
• Another personal circumstance that may affect driving lessons

Please only provide information that is relevant to your driving lessons or safety.

Where information is considered special category personal data under UK data protection law, it will only be processed where an appropriate lawful basis and applicable legal condition are available.

Access to this information will be limited where appropriate.

9. How We Share Personal Information

We only share personal information where it is reasonably necessary for providing our services, operating our systems, protecting our business, or complying with legal requirements.

Information may be shared with:

• Assigned driving instructors
• Authorised administrators
• Authorised members of staff
• Website service providers
• Mobile application service providers
• Database providers
• Cloud service providers
• Hosting providers
• Information technology providers
• Communication service providers
• Professional advisers where necessary
• Legal advisers where necessary
• Regulatory authorities where required
• Government authorities where required
• Law enforcement authorities where legally required

Learner information provided to instructors should be limited to information required for managing learners assigned to that instructor.

An instructor should not be permitted to access learner information belonging to another instructor unless authorised for a legitimate business purpose.

Service providers are expected to use personal information only as necessary to provide their services and to maintain appropriate security measures.

10. International Data Transfers

Some technology, hosting, cloud, application, database, or communication service providers may process or store information outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, we take reasonable steps to ensure that the transfer complies with applicable UK data protection requirements.

Where required, appropriate safeguards are used to protect personal information transferred internationally.

11. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period may depend on:

• The reason information was collected
• Whether an enquiry resulted in a booking
• Whether you became a customer
• The duration of our relationship with you
• The duration of an instructor relationship
• Legal requirements
• Accounting requirements
• Tax requirements
• Insurance requirements
• Regulatory requirements
• Security requirements
• Fraud prevention requirements
• The need to establish, exercise, or defend legal claims

When personal information is no longer reasonably required, it may be securely deleted, anonymised, or otherwise disposed of where appropriate.

12. Instructor Accounts

Instructor accounts are intended only for authorised instructors.

Instructors must keep their login information confidential.

Instructor accounts may provide access to:

• Assigned learner information
• Lead information
• Lesson information
• Follow-up information
• Learner contact information
• Instructor notes
• Other information necessary for providing driving tuition

Instructors should not share their login details with another person.

If an instructor believes an account has been accessed without permission, the instructor should contact us as soon as possible.

13. Instructor Application Security

We use authentication and access controls designed to restrict access to information within our instructor application.

Instructor access is intended to be limited to information authorised for that instructor.

Authentication sessions may expire or be revoked for security purposes.

When an instructor logs out of the mobile application, locally stored authentication session information is removed from the application.

We take reasonable steps to prevent one instructor from accessing information assigned to another instructor without authorisation.

14. Data Security

We use reasonable technical and organisational measures designed to protect personal information from:

• Unauthorised access
• Unauthorised disclosure
• Accidental loss
• Misuse
• Alteration
• Unauthorised modification
• Destruction

Security measures may include:

• User authentication
• Restricted account access
• Administrative access controls
• Secure login sessions
• Encrypted network connections
• Secure database systems
• Secure hosting services
• Access restrictions
• Other appropriate technical safeguards

Although we take reasonable security measures, no website, mobile application, database, or internet-connected system can be guaranteed to be completely secure.

15. Cookies and Website Technologies

Our website may use cookies that are necessary for the website to function correctly.

Cookies may be used for purposes such as:

• Maintaining website functionality
• Remembering necessary website settings
• Security
• Performance

If analytics, advertising, tracking, or other non-essential cookies are used and consent is required under applicable law, we will request appropriate consent before using those cookies where required.

You may also control or delete cookies using your browser settings.

16. Advertising and Enquiry Sources

We may advertise our driving lesson services through search engines, social media platforms, online directories, or other advertising channels.

If you submit your information through an advertisement or lead form, information provided through that service may be sent to us so that we can respond to your enquiry.

The relevant advertising platform may independently process information according to its own privacy policy.

We do not control how an independent third-party platform processes information outside our own services.

17. Marketing Communications

We may contact you regarding our driving lesson services where legally permitted.

Where consent is required for marketing communications, we will request appropriate consent.

You can ask us to stop sending marketing communications at any time.

You can contact us using:

Email: info@automaticdrivinglessonsnearme.co.uk

Phone: +44 7944 639 858

Stopping marketing messages does not prevent us from sending necessary service communications relating to an existing enquiry, booking, lesson, account, or other service you have requested.

18. Children and Young Learners

Our driving tuition services may be used by young people who are legally eligible to learn to drive.

Some learners may be under 18.

Where we process information relating to a young learner, we aim to collect only information reasonably necessary for:

• Responding to an enquiry
• Arranging lessons
• Providing driving tuition
• Managing bookings
• Communicating about lessons
• Supporting learner safety
• Maintaining necessary service records

A parent or guardian may contact us about a young learner where appropriate.

We do not knowingly use children’s or young learners’ information for unrelated purposes.

19. Your Data Protection Rights

Depending on the circumstances and applicable UK data protection law, you may have the right to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request completion of incomplete information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Request transfer of information where applicable
• Withdraw consent where processing is based on consent
• Raise concerns about how your information has been handled
• Make a complaint to the relevant data protection authority

Some rights may be subject to legal conditions, limitations, or exemptions.

20. Access and Correction Requests

If you would like to know what personal information we hold about you or would like information corrected, contact:

Email: info@automaticdrivinglessonsnearme.co.uk

We may request information to verify your identity before responding to certain requests.

21. Account and Data Deletion Requests

Learners and instructors can request deletion of personal information by contacting:

Email: info@automaticdrivinglessonsnearme.co.uk

Please provide enough information for us to identify the relevant account, enquiry, learner record, instructor account, or other records.

We will review deletion requests in accordance with applicable data protection requirements.

Some information may need to be retained where necessary for:

• Legal requirements
• Regulatory requirements
• Accounting requirements
• Tax requirements
• Security purposes
• Fraud prevention
• Resolving disputes
• Establishing or defending legal claims
• Other legitimate record-keeping obligations

Where information cannot immediately be deleted for a valid legal reason, it may be retained only for the required purpose and period.

22. Instructor Account Deletion

An instructor who wishes to close an instructor account or request deletion of account-related personal information can contact:

Email: info@automaticdrivinglessonsnearme.co.uk

The instructor should provide enough information for us to identify the relevant account.

We will assess the request and delete or retain information as required under applicable law and legitimate business requirements.

23. Automated Decision Making

We do not currently use solely automated decision-making that produces legal or similarly significant effects on learners or instructors.

24. Third-Party Services

Our website, application, administration systems, or business operations may rely on third-party technology and service providers.

These providers may help us with areas including:

• Website hosting
• Application hosting
• Database services
• Cloud infrastructure
• Communications
• Email
• Security
• Technical support
• Business operations

Third-party providers may process limited personal information where necessary to provide their services.

Their processing may also be governed by their own privacy policies and contractual obligations.

25. Third-Party Websites and Links

Our website or communications may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

26. Complaints

If you have a concern about how your personal information is being used, please contact us so that we can investigate the matter.

Email: info@automaticdrivinglessonsnearme.co.uk

Phone: +44 7944 639 858

You also have the right to raise a complaint with the United Kingdom’s data protection regulator.

Information Commissioner’s Office

Website: ico.org.uk

27. Changes to This Privacy Policy

We may update this Privacy Policy when:

• Our services change
• Our website changes
• Our mobile application changes
• Our data processing activities change
• Our service providers change
• Legal requirements change
• Regulatory requirements change
• Security practices change

When the Privacy Policy is updated, the latest version will be published on this page and the Last updated date will be changed.

We recommend reviewing this page periodically.

28. Contact Us

If you have questions about this Privacy Policy, your personal information, your instructor account, or your data protection rights, contact:

Automatic Driving Lessons Near Me

366 Kings Rd
Kingstanding
Birmingham B44 0UL
United Kingdom

Email: info@automaticdrivinglessonsnearme.co.uk

Phone: +44 7944 639 858

Website: automaticdrivinglessonsnearme.co.uk